The Negative Impact of Social Networking on Relationships

There was some talk during the Enterprise 2.0 Conference last week that Social Networking was having a negative impact on our relationships.  This idea was put forward by Alcatel-Lucent’s Kathleen Culver during her session (#e2onf-25), but not everyone bought into the concept.

I for one agree with the observation. What I feel we are seeing is the flattening of our overall relationship depth.  To explain this, let me talk about the positive impact upon relationships first.

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Indentifying the “Dark Side” of the IT Industry

I’m wrapping-up my visit at the Enterprise 2.0 conference here in Boston.  It has been a good week and I’ll be talking more about it later.  One thing that I have finally have worked out is the roles that everyone plays.

For quite some time now, there has been a running joke on Twitter when people changed jobs, leaving/entering consulting, that they were joining the Dark Side.  When Jon Marks (@McBoof) left his old consulting gig job to work for a large company to lead their internal efforts, it was joked that he was joining the “Dark Side”.  I have decided that it is not the case.  Jon joined the forces of good.

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CMIS 2.0, The Next Generation

image It has been a month since I talked about CMIS, and that was focused on celebrating the release of 1.0 and the AIIM Demo.  Well, the time has come to look to the future and start thinking what we need out of CMIS to help where we need it…the future.

Short List

I’m just throwing a list of business cases that we need support for in CMIS.  Specific features may not be all listed, but I will be listing some to give an idea.  The goal here is to stimulate everyone’s collective mind and think about what we need in the next version.

  • Semantic Support: I was working with some interested parties several months ago and realized that I could force many Semantic requirements into the current model.  What was missing was the ability to query off of relationships.  This will allow for more advanced relationship management.  Mind you, more support for that management directly off of the CMIS domain model would be nice as well.
  • Records Management: Right now, you can apply policies to a piece of content.  In theory, that policy could be a retention policy.  Some enhancements to policies might be nice in order to identify RM policies versus generic policies.
  • Support for Defined Data Models: One thing that was readily apparent when building the CMIS demo was the challenges in managing the same metadata model against different repository implementations of that model.  There were variations in naming and other details.  It would be a great advantage if I could query the repository to determine if they support the needed data model and then just use it.  This happens now when you use the field “cmis:id”. It maps to the real name underneath the hood which isn’t always “id”.  For example, “r_object_id” is the actual field name for “cmis:id” within Documentum.
  • Create Content Types: Component Content Application developers, this one is for you! Leveraging off of the previous item, it would be cool if you could, through CMIS, create a new object type based upon a document or folder.  This would allow custom applications to have a generic CMIS script that would create any custom types needed by the application.  This will add an important abstraction for those using CMIS for multi-repository purposes.
  • New Bindings: Heard several ideas in the last year.  WebDAV and JSON were two.  If I had to pick one, I’d lean to the latter for creating advanced apps, though WebDAV has the distinct advantage of working well with desktop applications.  The number of overall bindings is only limited by those working on them, so get involved if you want a new one.

I’m sure that there are more, but I think those are the important ones.  It helps the web-heads, the ECM types, and the solution providers.

More on CMIS Needs

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An ECM Keynote for 2010

I’ve been talking about a lack of leadership and vision in the ECM industry.  This is evident when you attend keynotes at various conferences.  Most keynotes at industry conferences are focused on what has been happening and what is happening now.  John Mancini’s keynote at the AIIM conference was as close as it gets these days.

Of course, AIIM can’t deliver the future, they can only point to it, so what do we do? We wait. What are we waiting for? Well, I’m not waiting right now.  For your consideration, I present to you a keynote on the future of ECM…..

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Another Year Older and Deeper in ???

image Three years ago, I started this blog to rant about how the merger of EMC World and Momentum hadn’t really worked out.  Well, after three years of improvements, there is currently a good chance that next year the conferences will be co-located and separate.

Two years ago, I reflected on my first year and shared numbers. By that time I was pushing for an ECM standard for the SOA world.  I had just learned that there was an effort underway that we would later learn was called CMIS.  This month, that journey ended and it became a standard.

One year ago I was more goal focused as I looked back.  I worked on two of the three goals, failed in the Design Patterns, but I think it was a heck of a year.

I cannot take credit for what has transpired in the last three years, well maybe a little for the improved Momentum, but not for most of it.  A lot of it would have happened anyway.  At most, I have helped push alongside the rest of you.  That said, goals have been achieved and it is time for new ones.

Which leaves the real question, What next?

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The Mark Lewis Keynote and Other Videos

Quick post, but I wanted to share a couple of things….

So the statement that I heard that started the downward spiral at EMC World/Momentum, was one word (technically 2, but “of” doesn’t really count) off.  That is, what I told people I heard is what I thought I heard, but I missed an important word.  Here is the quote:

What most of you did who are using ECM was building Case Management.

I didn’t hear the word “Most”.  As some with EMC insisted that wasn’t what Mark said, I didn’t include that statement in my initial post. The goal hasn’t been to cause a riot, but to provide feedback.  Mind you, this “revelation” doesn’t change the message that followed or the product family being called Intelligent Case Management, but it set the frame of mind.  Mind you, the statement is still not true for me, but it isn’t definitive.  He could easily be 51%, 80%, or 99%.

Here is the keynote in five parts.  You can view the quote itself in Part 2, at the 7:20 mark.  You should watch the whole thing though and not focus on any single line.  I was just trying to get the quote right.

Part 2:

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Composite Content Applications, Dispelling the Case Management Confusion

I’ve been working on a cool post about some positive content technology coming from EMC, but that needs more time to gel as I play with the tech, so I’m following-up with a post about where some of the focus on Case Management within EMC’s Information Intelligence Group (IIG) originated.

During Rick’s keynote at EMC World last week, he stated that Composite Content Applications (CCAs) were equivalent to Case Management.  At that point, I had my second “You gotta be kidding me!” moment of the conference.  It helped solidify the feelings in my analysis of the “strategy” at IIG.image

In later conversations, I learned that line of thought came from Gartner.  At first it was a guess, but then it was confirmed.  I decided against covering this point in my previous post because I hadn’t read the source material, and I didn’t want to accuse EMC falsely.

Well since then, I’ve gotten to read three reports on the topic, and I can say that EMC got it wrong.  The reports I read are:

Let’s look at the reports briefly, starting with the list of ten.

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