Revisiting the Content Management Frontier


Scene from the movie Alive, dead bodies in the snowTwo years ago, a journal was discovered while excavating in the Trough of Disillusionment of Gartner’s Hype Cycle for Enterprise Content Management (ECM) technologies. The journal told a story of fear, distrust, and desperation.

Today another tome was discovered. Written hastily in the margins of an IDOL manual was the following text. It is estimated that this was written two days after the conclusion of the previously discovered journal (which you should read 1st). The author is unknown.

The Aftermath

I am writing this huddled under the equipment of those who have gone missing. The last few days had been tense but calm. This did not prepare any of us for what was to happen this morning.

Yesterday had been fairly peaceful. IBM was finally climbing up the slope to freedom using a rope that appeared to be tied to Box. I’m not sure if Box has captured IBM or IBM has captured Box. Both seem determined to reach the upper plateau and were working together to escape.

Today that plan looks better than ever. We all woke-up to discover that OpenText had taken down Recommind. At first we were relieved it wasn’t us that had become next . It had been a few days since OpenText had last fed and we were all becoming worried. Little did we know.

Before we knew it, OpenText was consuming the few parts of Autonomy with meat on its bones. HP was clearly trying to escape the trough by discarding the last remaining shreds of ECM. HP was last seen fleeing down the valley, throwing the ECM scraps that OpenText didn’t claim to MicroFocus.

Why MicroFocus wants to join this hellish landscape is anyone’s guess.

EMC was just rescued. Dell swooped in to scoop them to safety. This had been apparent since yesterday but everyone was interested how it was going to work with Documentum still firmly attached to EMC. Then, out of nowhere, EMC kicked Documentum towards OpenText, who without pausing to finish consuming Autonomy, leapt and took down Documentum with one gigantic bite.

At that moment, everyone scattered. I managed to grab a few supplies from Autonomy while OpenText was distracted by the death throws of Documentum. I’m not sure how much longer any of us have got before we either starve to death or are consumed.

Alfresco and Nuxeo both look like they are making a move to climb up the slope but I’m not sure they have time. Documentum had been working on a plan to escape for years. It finally looked like they had the needed equipment but then OpenText happened.

OpenText always happens.

I am writing this so future generations can learn from our mistakes. Do whatever it takes to escape up the slope and find productivity. They say it’s on the plateau but I suspect I’ll never know as it is hidden by the clouds.

I have to go now. Night is falling and I’m afraid that come sunrise, OpenText will be ready to feed again. What OpenText will do to survive once we are all either dead or escaped up to the plateau is anyone’s guess.

Pray for us.

Saying Goodbye to Documentum


One year ago, when Dell announced it was buying EMC, I wrote,

If you see Open Text or CA buy the ECD, start lighting the funeral pyres because Documentum would be officially brain dead and waiting for the machines to be turned off.

Well, it happened. OpenText acquired Documentum. This brings to end the Enterprise Content Management (ECM) wars that began almost 20 years ago. Back then, the leaders were FileNet, Documentum, Oracle, and OpenText. FileNet is buried at IBM who is flirting with Box. Oracle is struggling to reestablish itself after bringing on former Documentum leaders but they are fading away.

This morning, OpenText announced their acquisition of Documentum. I was hesitant to predict that OpenText was going to buy Documentum. It was the obvious prediction and I knew that it would be a chunk of change. $1.62 billion was the final price which covers the $600 million OpenText raised in May and another billion of debt commitment provided by Barclays for this transaction.

I suspect that nobody else was willing to pay EMC that much.

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Box Makes a Huge Leap in Security


The Keymaster and Gatekeeper from GhostbustersI saw the Box’s announcement of their Enterprise Key Management (EKM) feature yesterday. This is a big jump forward for Box and puts them well in the front lines for cloud security among vendors with traction. Matt Weinberger had a good write-up about how Box’s EKM works complete with a Ghostbuster reference.

Chris Walker wrote about Box’s EKM announcement and quoted a tweet I made. The tweet follows but I encourage you to go read his post as it is a good one.

I wanted to expand on the quote up above in a comment on Chris’s post then I couldn’t stop typing. I decided to write it here.

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Reports from the Content Management Frontier


The following are excerpts from an explorer hiking the Gartner Hype Cycle for Enterprise Content Management (ECM) technologies.

Day 1, Reached the Peak

Today we finally reached the Peak of Inflated Expectations. The view is simply amazing. This technology is going to revolutionize everything. Everyone is excited and  teaming up with their friends. Documentum just got some great new equipment from EMC. I suspect that those two will be very happy together for a long time.

Life is good.

Day 2, Getting Crowded

Apparently everyone is excited and more and more people are joining us on the Peak. While the view is still lovely, they ground is starting to get muddy from all the people trampling everywhere.

Stellent showed up with their new pal Oracle. Everyone thinks they are a bunch of posers but they are mostly keeping quiet because Oracle has a bit of a temper.

There seems to be a new noise. I’m going to go check it out.

Day 4, Ooops

That noise from the other day? That was the beginning of an avalanche that carried the entire group off of the Peak. According to our maps we are in the Trough of Disillusionment. It is hard to validate because nobody can get a clear signal anymore. It is a bit gloomy but some people seem to think we can get out.

OMG! Open Text ate Hummingbird while we were sleeping! They must be panicking already.

Tensions are very high.

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Box and Dropbox Race for Long-Term Relevancy


The Spanish InquisitionIn case you missed it, Dropbox has followed the path blazed by Box and has integrated with Microsoft Office. While Box integrated on the desktop, Dropbox is integrating with the Office mobile apps and plans to extend it to the Online Office versions. This is a no-brainer move as anything that simplifies people’s ability to work with content within Dropbox helps keep people using both tools.

On top of all this, Microsoft announced that their Android and iOS versions of Office will now be free. Microsoft is clearly trying to maintain their edge on the office productivity world and Dropbox is aiming to stay in front of people’s eyeballs.

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Box Just Threw Down the Gauntlet


Clint Eastwood as Dirty HarryLast week, Box held their annual conference. Many announcements were expected and the announcement of Workflow coming to Box in 2015 was quite exciting. If you want a high-level look at everything that happened, check out Chris Walker’s quick thoughts on BoxWorks.

None of that is why I am writing this post.

Buried in the wave of tweets were two game-changing announcements. Box announced Retention Management and Auto-Classification of Content.

That’s right. Information Governance behind the scenes on an application that people actually use AND a way to get content in the right retention bucket without people having to intervene.

All in the cloud.

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You Will Never Have One Place for All Your Content


Dr Who in the rainYou read the title correctly. No matter how hard the industry works between now and the time you die, or are simply drooling in a wheelchair, you will never have one place for all of your content. I’m not simply talking the difference between work and personal pieces of information. Whether you are at work or home; on your computer, tablet, or phone; or any combination of those, you will always have content you need to access in multiple systems.

A little depressing isn’t it?

That doesn’t make it less true. If it makes you feel any better, it will not be entirely your fault. The problem is that you and your company do not own all of the content that you use. There is content out there that originates, and lives, in other places.

And there is nothing you can do about it.

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