NCC-AIIM

Learning Lessons As We Make Content Services A Reality

1 Comment

[Originally published on the TeraThink blog]

Craft, hand-painted chocolates are the ultimate in user experience.I’ve been speaking a lot about content services of late. At TeraThink, we are a big believer that good content services are a solid foundation for excellent user experience. This is why I’ve been focused on dispelling some of the hype around content services. One of the reasons I, and TeraThink, have been trying to push past the hype is because we are actively using content services to deliver solutions at scale.

Along the way, we’ve been trying to share some of our lessons. James Fintel shared what we’ve learned about building content services agilely using Kanban. What I wanted to share was some of our lessons on the delivery of content services to a government agency.

Continue reading →

Talking Agile Content Services at NCC-AIIM

[Originally published on the TeraThink blog]Russ Stalters presenting at January 2018 NCC-AIIM meeting

Recently, I was at the local NCC-AIIM Chapter meeting. Russ Stalters was visiting from Texas and shared the story about how he created a new, 200+ person, data management team for the BP Gulf Coast Restoration Organization. A separate organizational entity from BP, the organization was stood up in 90 days from vision to operation. It was an impressive tale involving massive amounts of information being absorbed and managed in a highly visible environment.

As Russ spoke, it became clear that two of the key lessons were around agile processes and content analytics. It generated some great discussion that took us well past the scheduled time. I wanted to take some time to share some of the highlights.

Continue reading →

People First These Days in Information Governance

[Originally published on the TeraThink blog]

Director Laurence Hart speaking on Digital Transformation and Information Governance at the NCC-AIIM meetingLast week I spoke at the local National Capital Chapter of AIIM. I gave an updated version of the talk I’ve been giving the past year on Information Governance in the Age of Digital Transformation. While the talk was not new, it was the first time I had given it locally. The discussion was new and very much on point. As I sit here waiting for the 2017 InfoGovCon to start, I want to share some of the highlights.

Continue reading →

Focusing on the Local by Joining the NCC-AIIM Executive Committee

1 Comment

Hanging out at AIIM Nats night w/ (left to right) Mark Mandel, AIIM Vice-Chair Mark Patrick, and dedicated AIIM staffer Theresa ResekI’ve talked a little bit here about the need to improve the local communities for information management. It is an area that ARMA does better than other groups in the industry but their focus and members can be intimidating for those who aren’t records managers. AIIM chapters are a decent alternative but there are a lot of challenges.

For the past couple of years, I’ve been chatting offline with some chapter leaders from both associations, brainstorming ideas, and trying to think of ways to improve the local community. Some of these discussions became more focused when Kevin Parker became the president of the local AIIM chapter, NCC-AIIM. During one of these discussions I agreed to join the chapter’s executive committee.

Continue reading →