The ECM Magic Quadrant, The 2010 Edition

imageSo Gartner released the new Magic Quadrant last week.

Um…..

I’m a little torn here.  It is an important piece of research and of value and all that, but…

  • Those in the Leaders quadrant frequently aren’t leading.
  • Too many people look at the report and research the market no further.
  • Enterprise Content Management cannot be bought.  It is a strategy.  I can buy a Content Management platform or suite that supports my ECM strategy, but I cannot buy ECM.

Of course, it is full of useful/interesting facts, so let’s dive into it…[download a copy from Hyland Software.]

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SharePoint 2010 for Web Content Management, Pros and Cons

image A couple of years ago, I attended a discussion on using SharePoint/MOSS 2007 for Web Content Management and wrote a well visited post, SP for WCM, The Movie.  Well, as you may have noticed, Microsoft released a new version this year and they are starting to market it heavily with SharePoint Solutions for Internet Sites.

Well, this week I participated in the SharePoint Symposium 2010 as part of KM World.  Specifically I was part of the panel discussing the question of whether or not you can use SharePoint for WCM.

I’ll give a simple answer at the bottom, but I’m going to share the thoughts and opinions that were shared by others and myself.

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License Fees Blocking the Future of ECM

So in case  you’ve missed it, I’ve been talking about how fixation on license fees can have a negative impact on on both the customer relationships and on product development.   There has been a reason for this conversation, the need to transform Content Management into a commodity.

This was discussed at the EMC Writer’s Summit event earlier this month.  Led by Andrew Chapman, we tried to identify what we could accomplish if Content Management was commoditized and was just there to be used.  Johnny Gee followed up this discussion with a post about ECM as a Commodity, sharing some of his thoughts in more detail.

Before talking about the license fee impediment Content Management Commodization, I’m going to touch on the Commodity issue a bit.

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The ECM Innovator’s Dilemma

So I promised an ECM specific follow-up to my book review on Christensen’s book The Innovator’s Dilemma.  There is a lot to talk about, so I’m not going to blather on with a long intro (though this sentence seems to be compounding the issue) and get right to it.

Or not…I have some disclaimers/notes:

  • Going to try and use as much of Chistensen’s terminlogy as possible.  This isn’t to say that he has a perfect model, or even 80% model, of what is happening.  It just helps to keep the terminology consistent during this particular post.
  • Every Content Management company is different and the observations will not apply universally.  Every company reacts differently.  That said, if I didn’t think that this applied to a large number of vendors, I would have targeted this post at particular vendors.

NOW we can get started.

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Acquisition Fever

image There is a lot of acquisition talk these days, both anticipated and real.  When you think on it, it isn’t really news.  Acquisitions are a constant in this industry, but there are two of late that indicate how things may be getting ready to change.  People keep asking me my thoughts, so I thought I would jot them down.

Keep in mind that I’m not an analyst or expert and I don’t play one on TV.  I can write a mean Haiku though.

Adobe Buys Day

If you don’t follow the CMS open source world and/or the CMS industry at large, this announcement may leave you scratching your head wondering “So what?”  Day Software has been one of the leading open source companies in the Content Management world.  They are headquartered in Europe and have been working to build a footprint here in the states.

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Upgrading to SharePoint 2010

No, I haven’t converted into a SharePoint fanboi.  I am merely acknowledging that it is here to stay, at least for two more versions.  Realizing that, my company has been doing quite a bit of SharePoint work in the past few years.  We have recently been looking at SP2010 and just upgraded a customer to the new version.

This dalliance with SharePoint has not gone unnoticed by some people in the local area.  I was asked to co-present with Wyn Van Devanter to the Washington, DC Web Content Mavens group on what web managers need to know before making the move from 2007 to 2010.

I thought I would share my slides and offer a few additional notes for people.  For the record, Wyn tackled the first part of the presentation and I handled the second portion.  We could probably each speak to the other half, but we each presented to our strengths.

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