eRoom

Collaboration is important and eRoom is one of the best tools out there.

EMC’s Faulty Perception of Content Management

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How I Met Your Mother Spit TakeWhile at the Monktoberfest last week, I had the luck to run into some people from EMC.  Not just any folk from EMC, they were from “core”, the storage side of the business. After convincing them that I knew enough about EMC to have a real conversation, we discussed Documentum and the Information Intelligence Group (IIG) where Documentum sits.

The talk quickly turned to why Documentum did not live up to the potential they had when EMC acquired them. While I have many opinions, I thought I’d get their opinion. It was a little surprising.

They didn’t adopt Virtual fast enough.

There have been a lot of missteps over the years, but that wasn’t one of them. I was selling Documentum during the rise of VMWare and I can state this for a fact, I NEVER lost a deal because Documentum didn’t support virtual machines.

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Collaboration, Just a Documentum Side Effect

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Last year I posted an article on how CenterStage was the Latest ex-Collaboration Tool from EMC. Turns out I understated the case. EMC isn’t going to be building a collaboration tool, at least not one purposely built to encourage collaboration.

In many ways the announcements at this year’s EMC World just reaffirmed the direction set last year. Last year I was sad. This year, I’m starting to lose my sense of humor.

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The Enemy of Collaboration

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image A week ago, I wrote an article for CMS Wire on The Long Hill for Enterprise Collaboration.  Normally I put an announcement at the top of my blog sharing the link, but I wanted to write this post, and I’ve just been a tad busy…

You should read the article before proceeding much further.  In the article, I talk about the challenges facing the adoption of collaboration tools, an important one being the desire to perform one activity in one interface.  Email is a classic example because, for all its faults, you can collaborate with anyone with an email address.  People will tend to stick with one tool and not keep switching unless they are the “stopper” that is always on a mission to convert people to the good of collaboration platforms.

Well, this scenario is something I have seen quite a bit.  There is one example that really drives home the need to get people not just out of email, but to get everyone into something that can transfer collaborative data between systems just like email is transferred using SMTP today.  That example….me.

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CenterStage, the Latest ex-Collaboration Tool from EMC

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I had a mission at Momentum this year that I had to perform for some of my eRoom clients.  I had to determine the viability of CenterStage as a replacement for eRoom.  Two facts answered my question:

CenterStage 1.1 is scheduled for GA in Q4.  Calendars are a year away.

Really?  Where have I heard that before?

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CenterStage or SharePoint? An Early Look

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I recently dissected a “comparison” between Documentum and SharePoint. Karma was paying attention and I found myself performing a comparison of CenterStage and SharePoint for one of my long-time eRoom customers last week.

Setting the Stage

A little background.  This client has had eRoom Enterprise since 2004.  There has been some isolated success in some pockets of the organization, but not everywhere.  The initial champions left during the deployment and there was no real concerted push to use the system afterwards.  It had grown slowly over time, but hadn’t become a must-use system for many.

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Documentum Renewal: Identity Management

Continuing my Christmas present to EMC.  I’ve talked about Application Separation and the need to Focus on the Core.  Now it is time to revisit a critical piece of the puzzle, Identity Management.

This is not a new topic for me. One of my most popular posts this year is the Single Sign-On, SAML, and Authentication in Documentum post that I wrote back in 2007.  I’ve talked to EMC engineers and product managers about this issue repeatedly over the years.  It was one of those things that James McGovern always pinged EMC on when he was a regular blogger.

This is the reason that I feel eRoom died. This is what will stop application developers from using just any ECM platform.

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License Audits…Enforcing Ethics

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Ethics.  In the consulting business, the perception of your level of ethics can break you.  I haven’t seen a lot people gain work because of their perceived ethics, but I have seen several lose work.  We all like to assume that the person across the table, phone, or email will act in a fair and ethical manner.  The more “real” the social interaction, the stronger the assumption.

Well, recently it appears EMC has been checking on the usage of Documentum in some clients.  Specifically, they have been conducting audits to check that licensing agreements are being followed.  This revelation just screams for comment on the event and the underlying culture.

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Where in the World is Pie?

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As you may have noticed, I’ve been a little inactive lately.  If you are even more observant, you may have noticed a few references to the fact that I was very busy in August and September.  After all, CMIS was finally released last month and I haven’t even posted an analysis on how it measures up from a technical standpoint.

The answer is a little more complex than too much going on a daily basis.  It boils down to one thing, borderline burnout.  I’ve not only not been doing anything on my commute even remotely work-related, I’ve sometimes been going home and night and not even using a computer!  I think my wife hasn’t said anything because I think she is happy about that behavior, even if it is a warning sign.

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Sailing with EMC’s Magellan

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I’ve been debating on whether to talk about Magellan or SharePoint next. It was a heck of a decision, but I quickly resolved it when I decided to do both. I pulled out my notes, did a little research, and remembered the disclaimer. This is unreleased software. Things may change before the Magellan Beta, much less the final release.

Shall we set sail…

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EMC World 2008: Introduction to EMC’s Next-Generation Knowledge Worker Client

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Finally, collaboration. David LeStrat, the manager of Magellan, will hopefully answer some of my questions.

  • The vision
    • Web 2.0 Client
    • Information Intelligence
    • Anywhere Access
    • Web 2.0 Platform

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