Doom and Gloom for Dropbox and Box?

If you have been anywhere near twitter the past week, you’ve seen the article from ZDNet asking Can Dropbox and Box survive as independent services? The author, Ed Bott, then goes into the pricing competition for storage and how both services are falling way behind the curve to Google, Apple, and Microsoft.

Ed misses the point. This isn’t about storage. Not anymore. It is also about convenience. How well can you synch across all your devices with products from the big three? How well do those products work with other applications on your mobile devices?

Even more importantly, how well do those applications serve the enterprise?

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Sitecore Sym NA: Leveraging SEO to Drive Measureable Customer Engagement

Here to hear Ted Prodromou talk about Search Engine Optimization (SEO). Any tidbit that I learn that can help us is important.

  • Good Old Days, SEO 1.0, was easy back then
    • Meta fields, repeating terms, keyword stuffing, and links all USED to work well
    • Meta Titles still works well
    • Meta Description is useful because it will show-up in the Google result (helps people choose your result)
  • Panda and Penquin (monthly) updates to cut down on cheating
  • Thriving in current SEO world

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Forrester’s Mobile Collaboration Wave Wipes Out

Angry Birds To Nest On Consoles With A Focus On MultiplayerI always like looking over a new analyst report. While I don’t always put much faith in where the dots are on the graph, I can always count on:

  • Nuggets of information that I can re-use
  • A few comparatives that I can leverage later

Forrester has usually been pretty good. They list the categories and share the scores. While I don’t always agree with the weighting of the scores, it is always interesting.

Now I have an exception to prove the rule, the Mobile Collaboration Wave. It was, in short, nearly useless. I think the tone was set with these quotes:

We included vendors in four collaboration categories: document-based collaboration, webconferencing, videoconferencing, and activity streams.

We evaluated only the mobile characteristics, not the collaboration category features.

To sum up, they reviewed a lot of different products as tightly related as everything under the “Enterprise 2.0” banner and didn’t evaluate how well they actually worked.

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Thinking on the Future of Content Management

I’m sitting here reflecting upon a very productive Gilbane Conference in Boston this week.  It was good to talk to people and see what people were thinking about in the Content Management industry. Engagement, Search, and Social were big, overlapping themes in the conference.

I was at Gilbane in order present my view on the future of Content Management.  I thought I would share the slides here and talk a little about the recent research on the same topic from AIIM.

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My Day at AIIM Expo 2009 with CMIS

Okay, let’s be clear.  I didn’t travel around with CMIS all day. On the other hand, CMIS got me to the AIIM Expo this year, opened a few doors, and started many a conversation. It is amazing what standing on a soapbox for a year and a half can accomplish. It was an interesting day that was well spent and I wish I had two days at the conference.  I was always rushing trying to get to see everyone and talk to everyone, and I failed. I did accomplish my primary objective, and that was a success.

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Documentum and the Search for Search

Those of you that follow Documentum’s products know that search has been a bug-a-boo the last few years. When 5.3 was rolled-out, there was much promised around faster search.  It is here, but at a price.  Additional hardware is needed and the version of FAST used by Documentum isn’t VMWare safe. To be fair, dedicating a server to search is part of the reason we have better performance, but it hasn’t been the panacea that we wanted.

In 7.0, we are looking at the prospect of Lucene support for the more plug-and-play repositories, while the larger ones will still be able to leverage a larger, multi-node, FAST installation. (Works great! Seriously, I mean it.)  This is fine, but supporting two search engines, neither of which you actually own, is an issue for any vendor.

So what is the solution? Last week I read an article speculating on the prospect of EMC looking for a search company to add to their portfolio. Now the article was pure speculation, but that is what makes it fun.  Let’s see if it makes sense and who could EMC acquire.

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