I always like looking over a new analyst report. While I don’t always put much faith in where the dots are on the graph, I can always count on:
- Nuggets of information that I can re-use
- A few comparatives that I can leverage later
Forrester has usually been pretty good. They list the categories and share the scores. While I don’t always agree with the weighting of the scores, it is always interesting.
Now I have an exception to prove the rule, the Mobile Collaboration Wave. It was, in short, nearly useless. I think the tone was set with these quotes:
We included vendors in four collaboration categories: document-based collaboration, webconferencing, videoconferencing, and activity streams.
…
We evaluated only the mobile characteristics, not the collaboration category features.
To sum up, they reviewed a lot of different products as tightly related as everything under the “Enterprise 2.0” banner and didn’t evaluate how well they actually worked.
