Focusing on the Local by Joining the NCC-AIIM Executive Committee

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Hanging out at AIIM Nats night w/ (left to right) Mark Mandel, AIIM Vice-Chair Mark Patrick, and dedicated AIIM staffer Theresa ResekI’ve talked a little bit here about the need to improve the local communities for information management. It is an area that ARMA does better than other groups in the industry but their focus and members can be intimidating for those who aren’t records managers. AIIM chapters are a decent alternative but there are a lot of challenges.

For the past couple of years, I’ve been chatting offline with some chapter leaders from both associations, brainstorming ideas, and trying to think of ways to improve the local community. Some of these discussions became more focused when Kevin Parker became the president of the local AIIM chapter, NCC-AIIM. During one of these discussions I agreed to join the chapter’s executive committee.

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Book Review: Women In Tech

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This is the book you need to buyIt’s been a while since I wrote a book review, mostly because I’ve been reading fiction and history, neither of which really fit this blog. However I just finished a book that definitely deserves a review, Women In Tech.

First, the TLDR: Read the book!

Women in Tech was written by Tarah Wheeler Van Vlack in conjunction with women drawn from across the tech world. It is a blend of a career guidebook and inspirational stories written by women from different backgrounds. Each woman has made their unique mark in the industry.

Before I get much further with this review, it must be noted that as a man, I am not the primary target for this book. That is not to say I didn’t gain value from reading it. Far from it.

I learned a lot and enjoyed reading the book. Women in Tech is well written, humorous at times, and I highly recommend it for anyone in the tech industry. One last note, as women were the primary audience, my perspective on the book should be considered in that light.

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Information Governance, Moving on from Content


Has Content build holding us prisoner, making us miss the bigger picture?When I dove into the debate on Content Services and ECM, my conclusion was fairly straightforward.

Look at your information flow. Follow it and find new ways to make it flow faster. If you can do that and know where your information is at anytime, you are done.

There is a lot of detail buried under that relatively straightforward statement. Content Services is part of a broader trend in the content management space and is here to stay. It has been here since CMIS (Content Management Interoperability Services) entered the picture almost a decade ago but now people are seeing it as more than a way to integrate systems.

The problem is that ECM (Enterprise Content Management) is still just part of the picture. Even if we use the latest tools without regard to the latest buzz words that define them. If we just focus on the content we are failing to solve what needs to be solved.

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ECM, Content Services, or Just Doing It?

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"It's deja-vu all, all over again." - Yogi BerraRecently, Gartner issued a note announcing The Death of ECM and Birth of Content Services. This has been met with several, mixed responses. Many pointed out to Gartner that many of us have been talking about this for years. I wrote a post on Content Services, Not ECM back in 2013. Going even further back, the concept of Content Services is core to Content Management Interoperability Services. In 2009 I outlined the three fundamental use cases for CMIS, or any content service.

I could spend all day linking to old posts but I want to take some time to bring something new to the discussion. A lot has changed over the years and perspectives have been refined. The last few days have seen my mind wandering and debating this whole topic in my spare, and not so spare, time.

Let me sum it up for you, it is a false dichotomy. Enterprise Content Management (ECM) is not a thing you buy. It should not be taken into isolation. Content Services is useless as a replacement as it is completely different.

Let me break this down.

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Revisiting the Content Management Frontier

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Scene from the movie Alive, dead bodies in the snowTwo years ago, a journal was discovered while excavating in the Trough of Disillusionment of Gartner’s Hype Cycle for Enterprise Content Management (ECM) technologies. The journal told a story of fear, distrust, and desperation.

Today another tome was discovered. Written hastily in the margins of an IDOL manual was the following text. It is estimated that this was written two days after the conclusion of the previously discovered journal (which you should read 1st). The author is unknown.

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Saying Goodbye to Documentum

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One year ago, when Dell announced it was buying EMC, I wrote,

If you see Open Text or CA buy the ECD, start lighting the funeral pyres because Documentum would be officially brain dead and waiting for the machines to be turned off.

Well, it happened. OpenText acquired Documentum. This brings to end the Enterprise Content Management (ECM) wars that began almost 20 years ago. Back then, the leaders were FileNet, Documentum, Oracle, and OpenText. FileNet is buried at IBM who is flirting with Box. Oracle is struggling to reestablish itself after bringing on former Documentum leaders but they are fading away.

This morning, OpenText announced their acquisition of Documentum. I was hesitant to predict that OpenText was going to buy Documentum. It was the obvious prediction and I knew that it would be a chunk of change. $1.62 billion was the final price which covers the $600 million OpenText raised in May and another billion of debt commitment provided by Barclays for this transaction.

I suspect that nobody else was willing to pay EMC that much.

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What is an Information Professional?

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Beaker from the MuppetsOne thing I heard from MANY people at the AIIM conference was that the concept of an information professional as we understand it was flawed. The claim was that usage patterns of AIIM resources showed that members would join and engage to tackle a single project. Once that project was completed, they would leave AIIM and presumably go do something else that wasn’t information related. John Mancini, the outgoing CEO of AIIM, shared his thoughts on the current information professional in a four post series covering the history, evolution, environment, and future of the information professional.

Experience tells me that the conclusion is incorrect. There are a large number of people who spend careers in the space and dip into AIIM resources only periodically. It is also a conclusion is hard to confirm or deny because once they disengage from AIIM, it is tough to measure what people do next.

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