What is an Information Professional?


Beaker from the MuppetsOne thing I heard from MANY people at the AIIM conference was that the concept of an information professional as we understand it was flawed. The claim was that usage patterns of AIIM resources showed that members would join and engage to tackle a single project. Once that project was completed, they would leave AIIM and presumably go do something else that wasn’t information related. John Mancini, the outgoing CEO of AIIM, shared his thoughts on the current information professional in a four post series covering the history, evolution, environment, and future of the information professional.

Experience tells me that the conclusion is incorrect. There are a large number of people who spend careers in the space and dip into AIIM resources only periodically. It is also a conclusion is hard to confirm or deny because once they disengage from AIIM, it is tough to measure what people do next.

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FOIA, Email, Clinton, and the State Department


Clinton speaking at the Brown & Black Presidential Forum in Des Moines, Iowa, January 11, 2016.A recent piece of FOIA news was brought to my attention by Ann Snyder over at the Information Governance Initiative. The legacy of Hilary Clinton running her own email server is growing. It seems that the U.S. Department of State has stated that it will take 75 years to release the emails of Hilary Clinton’s aides from her time as Secretary of State.

Let that sink in. 75 years. Not days, YEARS!!!

They then go on to give some outrageous estimates based upon processing only 500 pages per month. I’ve been working with the Federal government for years and have worked on many FOIA (Freedom of Information Act) systems. To understand how ridiculous this is, let’s examine an agency where I’ve been looking at FOIA closely this year, the U.S. Citizenship and Immigration Service (USCIS).

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Content Management, Platforms or Solutions?


Pendulum about to cut a man in half in the movie "Pit and the Pendulum"The Content Management industry is rife with contradictions. The biggest of which is that the business just wants solutions to their problems while IT wants a common platform from an established player to make integrations and upgrades less risky.

I’m not sure how we solve this problem and I am tired of watching the pendulum swing back and forth.

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A Digital Fail in Jersey


Joe Piscopo as Paulie Herman from Jersey annoying an innocent

Picture this if you can. After waking up in Scotland, I get to the Edinburgh airport with my brother for our flight home. My brother is using a cane as he is still recovering from breaking his back in January and we’ve walked a LOT the past few days. After flying across the ocean to Newark we get through customs and are screened by the TSA. All we want to do is grab a beer and a snack while we waited the last hour and a half for our flight home.

Well, Newark had other ideas.

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Pointing AIIM in the Right Direction


Jack's compass from Pirates in the CaribbeanThere are a lot of posts flying around about what information professionals need from an association. My discussion on too many associations seems to have struck a nerve and gotten people thinking. Before I dive into details regarding AIIM, I want to share these posts.

I’m not going to reference the posts moving forward but know that they have, to varying degrees, influenced this post. That said, I had a lot of thoughts on this topic already rattling around in my head. Many of the thoughts below have been shared with other previously as well to test them out.

There are two ways I can share my thoughts. I could rant and rave about everything AIIM is specifically doing wrong. It would get a lot of hits, generate a lot of discussion, and upset the very people who need to read this.

Or…

I can simply dive into what AIIM needs to do going forward. The past is written. The present is malleable. The future is fluid. It is the future that I wish to influence by helping form the present.

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The Cloud’s True Advantage is Bringing Focus to Solving Problems


Looking at the Loudoun Heights from the Maryland Heights near Harper's FerryI’ve been talking cloud for years. Most of it was focused on simply removing unnecessary complexity from the world of IT and content management. Why setup servers, create networks, manage databases, or any other tedious, redundant, and valueless tasks?

When I say valueless, I am referring to the fact that managing a database does not bring any differentiating value to your organization. The value comes from the analysis of that data or through the leveraging the data to deliver better, more efficient, products and services to your client-base.

That still isn’t the greatest benefit or the cloud. Too many project spend a lot of time focused on sizing, performance, system compatibilities, and other technical details. That time would be better spent on designing and delivering the ideal solution to the client.

By moving to the cloud, those discussions are taken off of the table. Those conversations don’t exist. The higher up the cloud stack you move (IaaS => PaaS => SaaS), the more conversations focus upon how to better meet the needs of the organization.

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