BYOD In Practice

I recently wrote that Mobile is just part of the larger Bring Your Own Device (BYOD). One thing I didn’t tackle in that post is a practical look at how BYOD works in application.

When you tackle BYOD, there are a lot of things to consider in order to insure the proper security of all the information. It is simple to create a long laundry list of guidelines. The key is to make sure they don’t inhibit the benefits or users will work around the system.

Let’s look at how I work in the BYOD world.

Breaking Down the Devices

One year ago, I needed a new laptop. I had the option of IT providing me one from the department or buying one of my own at a similar cost against that same budget. Not wanting the same brand that AIIM buys by default, I went and bought from my preferred laptop vendor. When I did this, I acknowledged that IT might not be able to assist in hardware related issues. I’m technical enough that it wasn’t a concern.

I use a tablet and a phone. My tablet of choice is a little Galaxy Tab I got almost 2 years ago because it fits in my pocket. Sometimes I use my iPad because it has a data plan and I know that I’ll want to do something that would be challenging on my phone.

I use Evernote fairly extensively for note taking and constructing my to-do lists. It is perfect because it follows me around on all my devices.

Through it all, email is the most important application. Try as we might to replace it, it is the killer app. I use it differently on each device.

  • Phone: I keep track of what is going on and send short emails to keep things moving along. If I need to write a long email, I wait until I can get on a device with a better input capability unless it is critical. I can review attachments in a crunch but given the small screen size, I prefer not to do so.
  • Tablet: I’ll reply to most emails on my tablet as long as I don’t have to mess with attachments or reference old emails. I can do those things in a pinch but I don’t enjoy it. Attachment management is much easier on my Android tablet than my iPad.
  • Laptop: I do it all. I also manage my emails here, sorting and filing them away as necessary. The interface is just much more conducive to that kind of work.

Other people have different patterns. I know some that do a large portion of their work on Macs with just about everything else on their iPads. Some work almost exclusively on their laptops.

And IT has to support it all.

It isn’t easy without the proper systems. Few established, older, organizations have those today. At AIIM, we’re having to replace one system because it required Windows operating systems to use and that isn’t practical. Right now there are people nursing old computers along because they want to buy that Mac when the switch is made.

And that has to change.

Forget Mobile, BYOD for the Win

Okay, let’s do a little thinking outside the Silicon Valley box today. Let’s start off by assuming that if you are a regular reader of my blog, you likely have 1-2 “mobile” devices that you use frequently. If you have one of the larger tablets like the iPad, you’ve likely tried attending a conference with only your tablet.

Here’s the trick. I bet every single one of you, once you return to your office immediately starts working on a PC. Before you protest, keep in mind those Macs are Personal Computers (PC), as are those new-fangled Ultrabooks.

Let’s face it, when creating information of even moderate complexity, you still can’t beat a PC. If you need to multitask between applications, PCs win every time.

Mobile adds a new dimension to how you do things. It allows users to be more flexible in when they work. It requires IT to be more flexible in providing solutions.

The use of mobile devices doesn’t alleviate the need to think about the PC or to make it a priority.

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2012, The Year that Wasn’t

Photo by laffy4k of FlikrI don’t know if this was a result of leaving the consulting world or a side effect of not having made any predictions for 2012, but this year appeared to be a very non-newsworthy year in Content Management. Oh, things happened, but nothing big.

I didn’t realize it until Ron Miller asked me what I thought the biggest story was this year. I couldn’t think of a story that was “big”. I could wade through a bunch of small stories and pick the “biggest”, but that wasn’t what he was looking to learn.

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Engineering Discipline in Software Development

This may or may not have happened in my past.

I am descended from a long line of engineers. I remember when growing up that being able to use a new device without reading the directions was considered a badge of honor.

One year, I received an electronic game called Maniac. It was a four player game that consisted of four sub-games. You would play each one in sequence, earning 1 or 2 points each. When I received the game, I tossed the directions into the trash, confident that we could learn how to play. The first three games were figured out, but the fourth was forever a mystery. The most amazing thing was one year, one of my friends actually scored a point on the fourth game! We could never replicate that partial success and it is still a mystery to me as I write this.

That attitude is what makes a good engineer. The desire to systematically determine the proper solution and to rule out false trails. This is a skillset that served me well as a developer.

And yet….

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Predictions of Pie for 2013

Last year, I didn’t write a prediction post. That is a shame because evaluating last year’s predictions is an easy post to write. Of course, that’s not why I write prediction posts. I usually write them to highlight other predictions that I feel are really good, really wrong, or just plain silly. I then mix in a few creative ideas and Bingo!, instant post.

So without further ado, here is what you can expect in 2013.

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How Steve Jobs Ruined My Life, A CIO’s Confession

Life as a Chief Information Office used to be simple. They would hear about a new challenge facing the business. After learning the details, the CIO would go out and find a solution that would make the organization stronger than ever before. Systems weren’t perfect but they added value and everyone was happy.

Then Steve Jobs returned to Apple.

Oh sure, it started out wonderfully. He created the iPod which made the CD collection that had been built-up over the years dramatically more portable. Sure, the artistic vision that is the album started taking a hit but that wasn’t your problem unless you were in the music industry.

Then came the iPhone.

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Content, Security, and Standards

imageI am about to do what I stopped doing several years ago, start paying attention to James McGovern. Why? Because he is talking about several important issues that need to be dealt with in the industry.

Years ago, James and I discussed Security standards around Identity Management, primarily SAML. While my focus on the time was on Documentum, the issues were universal. Since we last interacted online, James has moved on to HP in an advisory role for clients.

Sadly, the issues we discussed are still prevalent in the industry. In fact, these issues are becoming more important with the advent of new players in the cloud space.

Sure, the new vendors support integrations and work with existing Active Directory installations. That’s nice. So did the established vendors. The problem remains, there is no standard way to pass both Authentication and Authorization.

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Sitecore Sym NA: Sitecore Roadmap

One more session today, the Product Roadmap. Normally I prefer these sessions in the morning so I have time for the entire conference to follow-up. Given that I personally needed more background first, I’ll let it slide. Once again, Darren Guarnaccia is speaking. Dude is earning his pay today.

  • CMS 6.6 this quarter, November 5, 2012
    • Mobile SDK, Device simulation, MVC (new development approach)
    • Mobile SDK, build mobile apps with Sitecore managed content
      • iOS first, Android later
      • Restful API’s that are optimized for mobile applications
      • Device Specific API’s, First for iOS devices in Objective C
      • SDK for creating an “App Shell”
    • Device simulation allows viewing a page in different simulated mobile devices through page editor

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Sitecore Sym NA: Leveraging SEO to Drive Measureable Customer Engagement

Here to hear Ted Prodromou talk about Search Engine Optimization (SEO). Any tidbit that I learn that can help us is important.

  • Good Old Days, SEO 1.0, was easy back then
    • Meta fields, repeating terms, keyword stuffing, and links all USED to work well
    • Meta Titles still works well
    • Meta Description is useful because it will show-up in the Google result (helps people choose your result)
  • Panda and Penquin (monthly) updates to cut down on cheating
  • Thriving in current SEO world

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Sitecore Sym NA: Building, Connecting, and Measuring Communities with Sitecore

Time to learn about the communities module for Sitecore by John Field. This has been a big challenge for AIIM and I’d love for Sitecore to give us a way to solve this problem without having to write it all from scratch.

  • Shared Source currently
    • Blogs
    • Polls
    • Comments
    • Ratings
  • Social Starter Kit powered by Telligent, complete integrated platform

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