Portals
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Moving Past Systems of Record and Engagement
When the terms of Systems of Record and Systems of Engagement were introduced, they were a great way to introduce the concept of expanding social from the water cooler to the digital world. Then a funny thing happened on the way to success. It didn’t work. For every success story on the move towards social… Continue reading
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Social Media and Knowledge Management
Run for the hills! I just dragged the on again, off again, term of the year, Knowledge Management (KM). For those of you newer to the space, KM has made an appearance every few years and then been torn apart by end-users as the latest KM solution failed to live-up to its promise. Well, KM… Continue reading