Pie Joins the Twitterati


For those of you that have been paying attention, you already know that I created a Twitter account at the end of January.  I have some friends that have been pestering me to get on-board and check it out for a while. I always demurred, thinking it was micro-blogging and that since I had a blog, I didn’t need to invest the time.

Boy, did I blow that one.

After about a month of experimentation, I’m ready to report my thoughts, experiences, and urge all of you to join the discussion.

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Social Media and Knowledge Management


Run for the hills! I just dragged the on again, off again, term of the year, Knowledge Management (KM). For those of you newer to the space, KM has made an appearance every few years and then been torn apart by end-users as the latest KM solution failed to live-up to its promise.

Well, KM is back, but under a disguise. Enterprise 2.0, using the Social Media on Web 2.0 in the business world, enables Knowledge Management. When I took my adventure through Chuck’s Journey, it was like a light bulb clicking on in my head. All of this Social Media tech solves some of the key issues that have plagued KM systems.

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Conversational Collaboration at EMC


Thought I would let me next post on security in ECM percolate for another day and share something that Jed found. He found a second blog by Chuck Hollis chronicling EMC’s adoption of Social Media as an Enterprise 2.0 effort. The blog started in August, so I started reading there as Jed recommended. I’m going to chronicle my adventure through his blog.

These are posts that I found particularly insightful or useful. If you don’t have time to read the whole sequence, you can jump around.

  • Why Me?: Chuck starts with a simple introduction to himself, explaining why he is leading the initiative and his initial strategy in getting started. My favorite line is, I had to informally recruit (hijack!) a few people who were as passionate on this topic as I was becoming, especially during the formative stages. Having recently started leading a few initiatives in my own company, I like the accurate portrayal. The key is to recruit those that will contribute, but may have been hesitant to volunteer due to various reasons. I’m trying to make sure that they get credit and rewarded for that work so they are still willing in the future.

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