Review: Enterprise 2.0


Enterprise 2.0, New Collaborative Tools for Your Organization’s Toughest Challenges

Andrew McAfee

I’ve been following Andrew on Twitter for a while and have enjoyed his posts.  So when I heard that the author of the term “Enterprise 2.0” had written a book on the topic, I was initially skeptical of the value to me.  How much new stuff would there be in the book for someone who, while not an expert, was very familiar with the topic?  After hearing about some of the hype, I decided to give the book a try.

I am glad that I did.

Aside from having a handy book that I can hand people to learn about Enterprise 2.0, the book helped me crystallize my understanding of Enterprise 2.0 and helped me think of better ways to explain it to people.

So money well spent, but what did I learn?

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The Evolving Enterprise 2.0 Revolution

I’ve been observing and getting into a lot of discussions recently regarding Enterprise 2.0. This is probably because I was following the Twitter feed for the Enterprise 2.0 Conference last week. I have always liked the concept, 2.0 moniker aside, because I have always viewed it as the next step to realizing the goals in Knowledge Management.

One of the discussions is whether Enterprise 2.0 is evolutionary or revolutionary.  The simplest answer is yes. How others answer this question is most likely directly related to their belief in the importance of the technology in the equation of building Enterprise 2.0 success.

The Evolving Technology…

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ECM and Enterprise 2.0 – AIIM Throws Numbers on the Wall

Enterprise 2.0 is a growing theme out there in the wild of the Internet. This is especially true in the world of ECM where vendors are looking to add all those “Web 2.0” features to their platforms. EMC, Open Text, and IBM are all releasing new “Enterprise 2.0” products. It is a smart play because people with ECM and collaboration tools are looking to their vendors to provide the newest Enterprise 2.0 features in the “next upgrade”.

AIIM saw this trend a while ago and did some research.  In May, AIIM updated their research. I was “lucky” enough (lucky being defined as someone who follows AIIM leaders on Twitter and clicks on links) to get an early copy of the results, AIIM Industry Watch: Collaboration and Enterprise 2.0, on Friday before the general announcement of availability. I thought I would share what I found.

Numbers, Numbers, Everywhere…

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Pie Joins the Twitterati

For those of you that have been paying attention, you already know that I created a Twitter account at the end of January.  I have some friends that have been pestering me to get on-board and check it out for a while. I always demurred, thinking it was micro-blogging and that since I had a blog, I didn’t need to invest the time.

Boy, did I blow that one.

After about a month of experimentation, I’m ready to report my thoughts, experiences, and urge all of you to join the discussion.

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Traditional Enterprise Search Meets E2.0

So I was reading at Bex‘s post last week on Why Google Will Never be Good at Enterprise Search, and its great comments. I ended-up reading several posts out there in the blog sphere on the topic.  Search has been creeping up more and more in my daily work and I figure it isn’t a coincidence as trying to grab stuff from legacy systems or from multiple silos is challenging.  Heck, just trying to find things that some colleague created last year can be tricky.

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Review: Reshaping Your Business with Web 2.0


Reshaping Your Business with Web 2.0

Vince Casarez, Billy Cripe, Jean Sini, and Philipp Weckerle

I have to say that I was pretty excited when Billy Cripe asked me to review his new book.  I’ve been a big fan of his blog for a while now and I have enjoyed his writing on the topic of Enterprise 2.0 and Web 2.0.  I haven’t always agreed with him, but the dialog has always been engaging and enlightening.  I had very high expectations for the book.

I want to start by saying that I did find the book quite useful and informative.  I’m not sure it could be called definitive on the topic, but it was an enjoyable read and provides a solid insight into both the why and how of implementing Web 2.0 technologies in the enterprise.  If you are looking to implement Enterprise 2.0 initiatives, this book will help you understand the various challenges and provide ideas on how to overcome them.

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Knowledge Management is Marching Along

For anyone that ever thought that Knowledge Management is dead, go forth into the blogsphere and watch it emerge anew. Like a Phoenix, it is rising from the ashes and beginning debates over again. It is nice to go back in time at reflect at how things were. It is even nicer to see the concepts that I’ve always thought important being revived as KM again.

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Enterprise 2.0, What, Why, and Knowledge Management

So Billy and I started to discuss his article published by AIIM last month. Before that got very far, it got sidetracked by a new blog launch. Luckily for me, Bex finally jumped in to fill the conversational void. He threw out a definition and then started talking about what Enterprise 2.0 isn’t. I don’t fault him for that as I doubt that I could do better on the topic. I do believe that I can contribute though, so here it goes…

Everyone get out your bingo cards, its going to be a wild ride.

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Enterprise 2.0 Versus Reality

I was reading a post from James on implementing some Social Networking tools within a large Enterprise, Even more untold perspectives on social networking within large enterprises. It was an interesting post as it reflected, from a different angle, an issue that I have had to deal with recently.

My basic challenge is simple. A company decided that they needed to consolidate their knowledge (their word) and implement ways to both expand and re-purpose their information. I’m thinking Enterprise 2.0=Knowledge Management. I’m thinking cool new technologies. I’m getting all excited.

Then during a requirements session I hear, What is a Wiki?

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