CRM
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Why We Don’t Have an Enterprise Data Management Problem
Finally pulling out the analogy to end all analogies in the argument of whether or not Enterprise Content Management is dead or alive. Honestly, it never existed and we need to focus on Content Services. Dan Antion, an AIIM Board Member, disagrees with me. While I never let someone disagreeing with me slow me down,… Continue reading
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You Can’t Sell a Platform to Users
Been working on building a new, solid, backbone for AIIM’s information since I joined as CIO. We finally reached the stage for detailed demos last week. While extremely time consuming, it was also extremely educational. One of the things I hadn’t expected to be so obvious is the right and wrong way to demonstrate a… Continue reading