Forrester

What Can We Expect from ECM Analysts?

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There has been a lot of talk the last few months about the integrity, and completeness, of Gartner’s Magic Quadrant reports.  While the lawsuit against Gartner from ZL Technologies was dismissed, at least for now, there are a lot of questions being asked about the level of influence upon the market by Gartner, and upon Gartner by the market.

The questions can also be applied to Forrester and other analyst reports in the ECM industry, and other industries for that matter.  I’m confining my discussion today to Gartner’s Magic Quadrant and Forrester’s Wave for ECM as I know them best.

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Forrester Makes Gartner Look Inclusive

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A couple months ago, Gartner released their annual ECM Magic Quadrant (which I looked at).  Sure enough, being an odd year, Forrester released their ECM Wave.  I see the pros of waiting two years as the larger vendors take that long, or longer, for a significant release.  On the other hand, you have longer to wait for new members to show up.

Well not in Forrester’s world.  Only one new vendor (HP) was added and a few were cut, but I’m getting ahead of myself.

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Alfresco Thrashing the Wave

Now that I’ve reviewed Forrester’s Wave report on ECM, let’s tune into some specific criticism. Specifically Jeff Potts spoke up and took them to task on how they weight what they measure. Being a fan of Alfresco, his post is a little on the defensive side, but that doesn’t eliminate his points.

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The Forrester Wave Report, ECM Suites Q4 2007

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A few months ago, the Gartner report on ECM came out and I shared a few comments. Well, Forrester put their version out and I thought I comment on it as well. This is the first of two likely posts, focusing on the overall report this time around.

The Report

In general, no real news in the rankings as compared to Gartner. No surprise there. Why rock the boat?

2007.Q4-ECM Forrester Wave

There are a few key things to note.

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