I always like looking over a new analyst report. While I don’t always put much faith in where the dots are on the graph, I can always count on:
- Nuggets of information that I can re-use
- A few comparatives that I can leverage later
Forrester has usually been pretty good. They list the categories and share the scores. While I don’t always agree with the weighting of the scores, it is always interesting.
Now I have an exception to prove the rule, the Mobile Collaboration Wave. It was, in short, nearly useless. I think the tone was set with these quotes:
We included vendors in four collaboration categories: document-based collaboration, webconferencing, videoconferencing, and activity streams.
…
We evaluated only the mobile characteristics, not the collaboration category features.
To sum up, they reviewed a lot of different products as tightly related as everything under the “Enterprise 2.0” banner and didn’t evaluate how well they actually worked.
We always considered him eccentric and not crazy until he started buying other collections. While that wasn’t crazy in and of itself, it was what he did, or didn’t do, with the cards. He wouldn’t look at the collection for overlap before buying it. He would see one or two cards that he didn’t have and just buy.