So the question has gone up repeatedly since this dialog began, what problems are we trying to solve? I’ve tried to explain this and I think I’ve been getting through. However, I still encounter pain in real life because of this. In fact, this just may be a punishment for raising such a ruckus.

Here is my most recent problem. A client has a legacy Records Management solution. It works well, though is a little dated. The client is now going to implement a Web Content Management solution. The approved web pages need to be automatically declared as a record. If these were the same ECM platform, there wouldn’t be any problem. However, they aren’t. In fact, one is Microsoft based and the other is Java based. Neither of them is Documentum, though that wouldn’t change the problem significantly.

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