The Connected Era, The (Pre) Post-PC World

I wrote a couple weeks back about not reading too much into the current mobile sales numbers. While Mobile devices are out-selling PCs, that doesn’t tell the whole story. People have multiple devices and replace their PCs much less often.

imageThere were a few responses. Dan Antion related his own recent travels without a PC and how we are moving Beyond the Chasm with mobile devices. Ron Miller took a more conciliatory approach that when he said that the term Post-PC was still open to interpretation.

To help illustrate my point, Dan Levin of Box tweeted that on his weekend trip, the 12 humans had 26 devices. I didn’t ask but I suspect that there were no laptops. Of course, going on a weekend trip, why take anything other than mobile devices? Of course, exceeding a 2:1 ratio is pretty impressive, especially consider that kids were in the count.

This anecdote lends itself both sides of the equation. It shows that by simply surpassing PC sales, mobile hasn’t done enough to move into the PC era as there are more mobile devices than people in many households. On the flip side, it clearly shows the proliferation of mobile tech.

Of course, 10 years ago, there may have been zero devices on that trip unless you counted the dumb cell phones. While some mobile devices are replacing the use of PCs, especially for travel, it is also filling a void. People now use a PC AND a mobile device, depending on the situation.

We aren’t in a Post-PC era, though will get there eventually. That doesn’t mean that Mobile support isn’t critical. It is critical because people always want to be connected. That is the key, connectivity. The whole Bring Your Own Device (BYOD) concept is really what is defining this era. The devices people started bringing were smart phones and Macs. Now it is tablets.

The shift to mobile is just part of the puzzle.

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Changing Things One Locality At A Time

imageThis is another off-topic post, though this one is likely to cause less of a stir. Instead of religion, I’m talking politics. How is this less controversial? Simple, I’m not taking sides, talking about a specific issue, or mentioning atheists.

That all said, if you only like to read my writings about the world of the Information Professional, just move on now.

Still here? Good, let’s proceed.

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It’s 2012 and We Are Still Working on Process

There are two great frustrations in my overall career. The first is that there is more unmanaged content now than there was when I started. The growth of Content Management just isn’t keeping pace with the growth of Content.

The second is the fact that we are still trying to automate the same types of processes now as we were when I first started in this industry in the 90s. My first project was a Correspondence Management System. Call it a mail room solution or whatever the latest slang dictates, the problem is the same one I was talking to a large agency about solving in January!

People are asking me to speak on Process and why projects go wrong. Cloud and mobile are dropping as stand-alone topics. They are becoming part of the discussion around how to solve the old problems with addition of these new tools.

Reinforcing the issue are a few fun facts from some recent AIIM research:

  • 45% of scanned documents are created digitally
  • 77% of invoices that arrive as PDF attachments get printed
  • 31% of faxed invoices get printed and scanned again

Depressed yet?

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