A while back I talked about how the current definitions of Enterprise Content Management left a lot to be desired. They don’t accurately describe the reality of what ECM systems need to accomplish in today’s environment. They are also boring and lack a soul.
I have come back to this topic through multiple avenues. One is the concept of Invisible ECM from Billy and crew over at Oracle. It resonated very strongly with my previous discussions on Transparent ECM. We can debate terminology later, but what is important now is the shared concept.
A second avenue comes from my need to explain where ECM is going, ECM 2.0, in a simple and concise way. I can explain it and speak passionately on the topic. The need to get the concept out there in one breath has become more important as I talk to more people.
I have developed a proposed definition for your consideration. I would love feedback. I will approve all constructive comments for sharing, though I may not respond until a subsequent post. I’ll throw it out there and then discuss it briefly. Remember, I want this definition to have a soul.
Enterprise Content Management is the empowerment of all content within an organization. This is accomplished through the centralized management of content, allowing for people and systems to access and manage content from within any business context using platform agnostic standards.