Taking a little break before getting back to the Documentum series, I wanted to write a quick post on the definition of Enterprise Content Management.
Back in October, there was some debate on updating the definition of ECM. Since then, there has been discussions out there about whether the term ECM should even be used anymore. My basic opinion is, and has been, that we need to fix/update the definition, not the term. Changing the term would require a lot of work to educate people for very little gain.
With that in mind….
ECM Redefined, Updated
So here is my updated definition as it stands now:
Enterprise Content Management (ECM) is the coordinated management of all content throughout an organization, allowing for people and systems to access and manage content from within any business context using platform agnostic standards.
I took some advice from before, replacing centralized with coordinated and removing the phrase empowerment of all content from the definition. I still like the concept behind "empower", but until I can find a better way to express it, here we go.
Thinking of stealing a phrase from Andrew McAfee and adding "to achieve business goals" to the end of the definition, but I don’t want the sentence to get too wordy.
One last note, it doesn’t talk about applications, just about managing content. This maintains that separation of platform and application.