A long time ago, in blog-years, I wrote a page on Building Documentum Talent. I meant it to be something upon which I could build, but I haven’t. Well today that changes, at least for a day. I’m doing two things. I’ve revised that page some (and cleaned old/non-informative comments off) and I’m going to talk about turning your everyday Documentum resource into an expert in this post.
What Doesn’t Kill You
If you read the title, you may think that torture is involved in the “next” step. You would be right. Over the years, I’ve trained many resources that I’ve identified as having potential, and desire, to become good Documentum developers. That is one of my favorite things about new projects, teaching the joys of ECM and Documentum to young consultants.
Unfortunately, you can only train and prepare Documentum resources so much. You can train them and have them write Documentum applications, but they will NEVER become an expert if that is all they ever do. They may become a senior Documentum developer, but they will not become a Documentum expert. That requires a little more work.
Every ECM project, outside of the simplest proof-of-concept, will encounter some challenges. The next time you hit one that isn’t mission critical to solve yesterday, give it to a Documentum resource. Make them solve it. Make sure that they understand the symptoms and let them at it. Be a resource for them, rarely giving answers, but telling them where to find the information.
A few things to consider first…