Content Management Step One, Capture that Information


A Cinnabon treatThere were a lot of disagreements on my view that Box or Dropbox will be a leader in Content Management in five years. Some were willing to concede that in the Small and Medium Business (SMB) market it might be the case but not in larger Enterprises. To anyone relying on that argument, I suggest refreshing yourself on how disruptive technologies attack a market.

I want to take a moment to explain why one of them WILL be a player in the market. It all comes down to one simple point, they capture content.

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What You Need to Know about Cloud-base Content Management, AIIM 2012 Style


A couple months ago, I spoke at the AIIM 2012 Conference on the topic Everything You Always Wanted to Know About Cloud-Based Content Management (But Were Afraid to Ask). It was fun and I’ve been meaning to share the presentation with everyone but there have been two issues:

  1. The presentation is image heavy and even with notes, SlideShare doesn’t really help convey the content.
  2. The video was under wraps because it was under consideration for the free Best of AIIM 2012 virtual event in June.

Lucky for you, my session was deemed not one of the very best and I can share it with you now. I’d be upset if the quality of sessions at the AIIM Conference this hadn’t been so high. Billy Cripe gave a great presentation on Two Types of Collaboration and Ten Requirements for Using Them and that didn’t make the cut, but you can see that online now.

So, complete with the Q&A session, Everything You Always Wanted to Know About Cloud-Based Content Management:

If you take anything away from the presentation, remember this:

  • The cloud is big and evolving. If your solution isn’t available today, it may be tomorrow.
  • You face the same issues if you stay at home as you would if you move to the cloud.
  • Creating new Information Islands is the new big trap. Avoid them.

Watch the presentation to learn more details on those takeaways, cloud terminology, and why Darth Vader is in the default image.  I’m also speaking on Moving Content Management to the Cloud: A Practical Perspective at info360 if you are planning to be there in June.

Please feel free to ask questions or add your thoughts in the comments below.

Nuxeo World 2011: Opening Keynote


Attending Nuxeo World this year as a day 2 keynote speaker and as a sponsor. Those two facts are related but not tied together (My company didn’t pay to be a sponsor in order for me to speak).

As I didn’t write an rules post, using this paragraph. As with EMC World, I will try and take notes. Errors and omissions are likely mine. I’ll be using the normal disclaimer.

If you want to follow on Twitter, follow #NxX11.

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Content Management, the Cloud, and Disruptions


Not too long ago, I made a snarky comment about the cloud on twitter. I don’t know why anyone noticed as I make snarky comments all the time. This time, someone did notice and asked me if “cloud” was my least favorite word of all time. I gave both a snarky and serious response. The short version is that I don’t hate the word, just the overuse of the word.

I recently talked to a vendor that had started recently with the word “Cloud” in their name. After seeing their product, I realized that their product as cloud specific as Linux or Windows. They just used the term because it started meetings. I could have made use of their tool on multiple projects over my career, before the cloud.

So let’s look at the reason I made my snarky comment. It all started with an article, and like my best snarky comments of late, it involved Box….

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Don’t Discount the Cloud Guys


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Was going to have a multi-rant post, but I’ve decided to slice and dice. I thought I would start with a warning for all the Content Management vendors.

Never discount the cloud guys. They are dangerous. Today they may just be file-sharing or basic document management but tomorrow they’ll be the de facto cloud content repository. As fast as you think you are moving, they are moving faster.

Those flying cloud monkeys have no problem throwing new features up there at a pace that will make your head spin just to see what sticks. They don’t need to make a profit today as they are working to make profit in the future. The source of that profit? Money that is now going to all the other content providers.

How do you beat them? Simple, fix your pricing structure to a metered/usage approach and move to a secure cloud, now. Older vendors know the market better, so if they get the architecture figured out fast enough, they can take the cloud monkeys down.

Oh, and fix that user interface and work on a mobile strategy. Both of these can be handled with agile development processes that you can use to match the cloud guys.

Yes, the cloud guys aren’t there yet, but they are driving a Veyron.

Popularity in Leadership


image Had a really strange day today. Lot’s of thought on strategy at work, a series of striking events, participation in #LeadershipChat, and finally an album that took me back to a reflective time in my life.

During #LeadershipChat, Lou Imbriano said True leaders have little concern with popularity ~ which leads to credibility. This lead to a mini-debate that was partly brought about by trying to make things black-and-white and the fact that we were communicating 140 characters at a time.

One key distinction is that there are two aspects of leadership that are impacted by popularity, the leaders and the decisions they make.

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EMC World 2011: Momentum Keynote


Ladies and Gentlemen, the session we have been waiting for, the keynote. Will be interesting to hear what Rick Devenuti says. I already know he is a better presenter than Mark Lewis, but let’s focus on the content. Based upon what I heard from the European Momentum and saw at AIIM, it should be better.

This is just the notes. Analysis will follow later. Enjoy.

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The Unspoken CMS SaaS Dilemma


This is the last of my “drafty” posts that I’m shoving out. This one was a lot more evolved. I do want to say that this post was inspired by a chat I had with Andrew Chapman at a conference a few months ago. This is the first of at least two posts. No promises if/when the next one will surface.

Once more into the abyss…

There is a lot of attention being paid to the up-and-coming cloud-based Content Management providers. The reason why is obvious, Content Management offered as a SaaS offering has the potential to solve many of the problems faced by the system integrators of today. There is the problem is that they don’t have the features required today and their ability to add all of those features is limited by their SaaS nature.

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Take a Break from ECM


I have been trying to shift the topic away from “Enterprise” Content Management for a while now. I’ve said that it isn’t something you can buy because it is a strategy. I’ve said that you don’t need a single Content Management System (CMS) platform to implement your strategy. I even gave a presentation at AIIM where I said that the tech gets in the way.

I just read a great post by Lane Severson on the term ECM and the ongoing debates. In some ways he wants to get rid of the term and completely remove it from the dialog. He essentially calls ECM a vestigial term that no longer serves a purpose but is still around.

Well, I’m done. I’m not debating the term any more. It is what it is. What people are missing isn’t that the term is invalid. The problem is that there is a gap between our ability to execute and the “ideal” of ECM.

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Launching the New Box, Progress Made One Step at a Time


imageSo a funny thing happened on my way to the West Coast this week, I was invited to a product launch at Box.net.  I’ve always been a fan of the concept of Content Management in the Cloud and the direction Box has taken in the Content Management space.

The established vendors are having to determine how to change both their business models and architecture before they more to the the cloud. Box is already there, they just need more features.

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