In addition to the current quals for ECM that Gartner uses, how ready is the software to be used as infrastucture? For example, if I am using a BPM or CRM tool, how easy is it for me to store the content in SharePoint?

SharePoint wasn’t designed for that. The volumes will break it.

In my opinion, changing to completeness of “product” wouldn’t really affect the other players in the top right quadrant that much. As for adding advanced ECM features, I see this as extremely challenging given the reality that you are dealing with two different platforms.

Try spanning a workflow across Documentum and SharePoint and maintaining visibility to the prior and pending steps in both applications. I’m still not convinced that the true ECM vendors need to spend valuable time and resources trying to back fill SharePoint’s gaps.

Here is one example I heard recently that shows just how difficult it can be when you work with the lowest common denominator – SharePoint. Lets say you have a need to expose a piece of content to an employee and their manager and the manager’s manager with the ability to add comments by each then try to shield the comments of the superiors so the lower person can’t see it. That isn’t possible in SharePoint; there isn’t a concept of levels of security to meta data.

Someone may prove me wrong but I heard this from some pretty knowledgeable folks who live and breath SharePoint.